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Return eligibility

Items should normally be unused, unopened, in original condition, and in their original packaging. Proof of purchase or order information may be required.

Cosmetics and personal-care products

For hygiene and safety, opened, used, tested, or unsealed cosmetics are not eligible for normal returns. Exceptions may be considered if an item arrived damaged, defective, incorrect, or where another verified fulfillment error occurred.

Damaged, defective, or incorrect items

Email buyforeastllc@gmail.com with your order number and clear photos of the item and packaging where applicable. We review each case before confirming any resolution; do not send an item back until you receive instructions.

Who pays return shipping

If you are returning an item because you changed your mind, return shipping is your responsibility and any original shipping cost paid is not refunded. If an item arrived damaged, defective, or incorrect, or where we made a fulfillment error, BUYFOREAST LLC covers the return shipping cost and will either send a prepaid label or reimburse the postage once the return is approved. We recommend using a tracked service for any return, as we cannot issue a refund for a parcel that does not reach us.

Refunds

We do not promise a refund before a return or issue is reviewed. Where a refund is approved, it will be issued to the original payment method in accordance with the outcome of the review. Refunds are normally processed within 5–10 business days of approval, and the time it takes to appear on your statement depends on your bank or card issuer.